These Terms & Conditions describe how Alpha Man Pakistan (“we”, “our”, “us”) sells products (“Goods”) to customers via our website alphaman.pk (“our Site”). By placing an order, you accept and agree to these Terms—so please read them carefully before proceeding.

1. Definitions

• “Goods” refers to products sold on our Site.
• “Order” means your purchase request for Goods.
• “Contract” refers to the legally binding agreement formed upon our Order confirmation.

2. Access & Use of the Website

• Our Site is freely accessible.
• You are responsible for any internet and device setup needed to use the Site.
• We provide access to our Site “as is” and “as available,” and may modify, suspend, or discontinue it without notice. You agree that we shall not be liable if the site is unavailable at any given time.
• Use of our Site is subject to our Terms of Use, which you agree to by using the Site.

3. Sale of Goods

• We strive to present accurate product descriptions and images, but actual Goods may vary slightly in color or packaging.
• Available stock shown is not live — availability is subject to confirmation.

4. Pricing

• Prices displayed are accurate at the time of posting. We reserve the right to change prices or offers at any time, though changes will not affect already placed Orders.
• If you receive wrong pricing information, we will notify you and cannot proceed until we get your approval. If you do not respond within 7 working days, we may cancel your order.

5. Placing Orders

• You may review and correct your Order before final submission.
• Orders with incorrect or incomplete information may be delayed or canceled.
• A binding Contract is formed once we send you an Order Confirmation via email or message.

6. Payment & Ownership

• We accept payment via Cash on Delivery, Visa, MasterCard, and EasyPaisa.
• Ownership transfers to you only after full payment (including shipping) has been received.

7. Delivery, Cancellation & Refunds

• You may cancel your Order before it enters shipping. Once dispatch begins, cancellations are not permitted.
• We offer a Three-day cash-back guarantee. Refunds or product exchanges are available only for undelivered or incorrectly delivered items.
• To request an exchange, please contact us through the website, and our team will guide you through the process.

8. Damaged or Faulty Goods

• If delivered Goods are damaged or not as described, you must inform us the same day of receipt via our contact form.
• We will work with you to resolve the issue through a return or replacement.

9. Liability

• We are liable for foreseeable loss or damage resulting from our negligence or breach of these Terms.
• We are not responsible for unforeseeable damages, such as lost profits or missed opportunities.
• Goods are sold for personal, non-commercial use only.

10. Changes to These Terms

We may update these Terms periodically in response to legal or regulatory changes. If any changes impact your existing Orders, we will notify you beforehand.

11. Contact Us

For queries, feedback, cancellations, or complaints, please reach out via our Contact Us page on alphaman.pk. Our customer service team is happy to assist you.